Link Internet
Welcome to Link Internet!

Internet Articles


Home
:: About Us
:: Contact Us
:: Article
:: Reports
:: Links
:: Site Map

Related Links


7 Key Steps To Reduce Refunds and Chargebacks
By Nancy P Redford


Software Engineer
A Software Engineer skill set includes programming, multimedia and internet development, information systems and databases, computer hardware, mathematics, software development, website development, computing forensics, networks and operating systems.


One sure-fire way to loosing out big time on your business profits is from incidences of excessive refunds and chargeback requests. If the number is high in any period you could risk loosing your third party merchant account altogether. So what do you do when there are some who will request a refund within 15 minutes of purchasing your product? Or even more pettier are those who will wait until the last possible moment to request a refund. Well not all is lost because merchant account providers are very well informed as to the credit card numbers of persistent refund and chargeback claimants. Just like their list of fraudullent credit card users, stolen credit cards etc they have a database of what I call "Refund Junkies". There appears to be no end to the unethical tactics some people will use to get your product for free.

Use the following tips to further safeguard against refunds and expensive chargeback costs. The good news is that refunds are easy to process and do not carry any additional fees. However as a merchant you want to ensure that refunds are kept to a minimum.

1. Clearly State the Billing Name

First and foremost state the name of your third party credit card processor on your sales pages and include them in your terms and follow up email receipts so that customers are fully aware of what company name will appear on their billing statements. This will reduce the number of customers who do not recognize the billing name on their statements from contacting their credit card issuers for a chargeback. This one factor can lead to an unprecedented number of chargebacks claimms.

2. Provide Your Customer Support Details

Provide your email address so that customers can contact you regarding any queries about their order. Make sure that you answer them in a timely manner to avoid unnecessary delays. If a customer is not responded to promptly they are very likely to make a refund request.

3. Offer Lifetime Updates

Offering your customers lifetime updates to your product and services to add value and will encourage them to remain customers in the knowledge that they will always receive your most current edition of your goods.

4. Reward Loyal Customers With Exclusive Privileges

Offer your customers a product that can be used freely as long as they are fully paid members, as part of a membership site. Or use a tool which is only available to customers and cannot be accessed after a refund request is made. As long as your offer is valuable to your customers and members you are will substantially reduce the number of refun

For more information, news and articles see:

Design Agency Manchester - Design Agency Manchester
...d website that was created by a design agency manchester has served you proud for the past 2 years and when you first started up in business it was just what you needed to give you an immediate online...
Visit Design Agency Manchester...

Web Design Harrogate - Web Design Harrogate
...end has just got a new job in web design harrogate. She has been looking for a new job doing web design harrogatefor some time now and she considers herself really lucky to have found the perfect job...
Visit Web Design Harrogate...

Web Design Manchester - Web Design Manchester
...in business is always a struggle. You want to be recognised as quickly as possible so that sales can quickly take an upward spiral. Making your presence felt isn`t always that easy though and a grea...
Visit Web Design Manchester...

Clive Roberts - Clive Roberts
...ole was to develop the invoice generation and notification for British Airways. Which used SQL2005 (tables, stored procedures, triggers); Reporting Services for the invoices; Notification service to s...
Visit Clive Roberts...

Website Design York - Website Design York
...n Yorkfor a long time but he always felt that no decent firm would look at him because he did not have enough experience. However, although he is lacking in experience, my brother is very innovative ...
Visit Website Design York...

Software Engineer - Software Engineer
...ftware Engineer covers all phases of software development, support and management and particularly focuses on a methodical approach to the error-free design and building of software. A Software Engine...
Visit Software Engineer...


Click For More Detailed Information on:
technological store ::easy cool computers ::my call computers ::your science live ::hot thought live ::best link computers

Home  |  About Us  |  Contact Us  |  Articles  |  Special Reports  |  Links  |  Site Map

Copyright © 2003-2010. All Rights Reserved.


Valid CSS!